The first company in Europe to sell pool products on-line.
Over 24 years as the UK's favourite internet pool supplies store.

Delivery of your goods

Domestic Shipping

Delivery is FREE on orders over £50.00 otherwise £8.00. Next day delivery means next working day delivery for items stocked in our warehouse, not bespoke made items like pool covers and liners.

Orders arriving with us by noon a working day (Monday to Friday) will usually be dispatched on that day and sent by the courier DHL on their traceable next working day home service. In January 2023 DHL came second to Amazon Logistics as the best parcel courier in the UK in a vote on Martin Lewis' Money Saving Expert website. 

Delivery charges are for delivery to mainland Great Britain addresses. The Isle of Man and the Channel Islands are special cases. See the table below for delivery charges to these areas.

Non Contact Delivery

Our courier, DHL, operates a non-contact delivery service which means if you are not in they will leave the goods in a safe place, typically your doorstep, and take a photograph as proof of delivery. After this the goods are considered to be in the customer's possession and at the customer's risk.

We can not send chemicals overseas to the Channel Islands, the Isle of Man or Northern Ireland.

All deliveries of chemicals from PoolStore comply with the government's legislation, namely The Carriage of Dangerous Goods (Classification, Packaging and Labelling) and Use of Transportable Pressure Receptacles Regulations 1996 and The Carriage of Dangerous Goods by Road Regulations 1996.

This Legislation covers goods from explosives and radio-active material to hair dye and bleach. Our pool chemicals come very low down on the 'dangerous' scale. However we must, and always do, use special United Nations approved and classified packaging. These boxes are much stronger than ordinary boxes and ensure that your goods will arrive safely and in good condition.

UK Special Cases

The prices are for one parcel with a weight up to 15kg and the package cannot be more than 1.0m long in any direction. This means that we cannot ship solar covers for these prices, please email us if you wish to ship a solar cover.

Prices From:

Area Prices from Transit Time
Channel Islands £32.00 2 days
Isle of Man £32.00 2 days

Note: you cannot order online for UK special case delivery, please call us on 02380 734922 to place your order.

Overseas Shipping

We no longer offer overseas shipping. If you wish to arrange your own overseas shipping your chosen courier can collect your goods from our warehouse